To access 24/7 Emergency Response, call

+1 778 558 0641

Emergencies don’t always happen during regular office hours—so our dedicated response team is available 24/7. When called to a scene, our team works together under the direction of the claims examiner/risk manager.

If you need immediate support around a catastrophic loss, call (778) 558-0641 to speak to a lawyer at Whitelaw Twining.

Our Expertise:

  • Motor vehicle accidents including long-haul trucking and all-terrain vehicle losses
  • Environmental spills/contamination
  • Fires and explosions
  • Boating accidents, including both commercial vessels and pleasurecraft
  • Equipment accidents including construction and farm equipment
  • Building failures/collapses
  • Equipment malfunctions giving rise to claims for business losses/interruption

A lawyer from a specialized expertise area will respond immediately and coordinate with structural, mechanical, electrical and forensic engineers, origin and cause specialists, and forensic accountants if necessary. Our team takes action to minimize damages and losses by:

  • Coordinating, instructing and supervising the activities of the Response Team
  • Assuming control of the scene in cooperation with the police, fire marshal and/or other agencies with jurisdiction
  • Directing the investigations to ensure they are accurate and complete
  • Establishing solicitor client privilege where possible
  • Preserving the evidence
  • Arranging for the appropriate chain of custody for evidentiary purposes at trial
  • Assisting insureds if incarcerated or if requiring medical care
  • Responding to the media
  • Handling issues relating to contents, cargo, merchandise or goods