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Home — Updates —

Your Insured is Key to Successful Hassle-Free Recovery – Three Lessons from Zurich v. Ison T. H. Auto Sales Inc., 2011 ONSC 1870, aff’d 2011 ONCA 663

11 07 2012
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EXECUTIVE SUMMARY: October 25, 2012 marks the one-year anniversary of the Ontario

Court of Appeal’s decision in Zurich v. Ison T. H. Auto Sales Inc. The judgment remains

noteworthy in that reminds us of the important role an insured has with respect to an insurer’s

recovery efforts in at least the following three ways:

1. Until the Insurer has fully indemnified the Insured, the Insured has conduct of the

subrogated litigation. In other words, transfer of the right of subrogation to the

Insurer, as per the insurance policy, occurs only once full indemnity is provided,

including the deductible and uninsured losses.

2. Because full indemnity is a legal prerequisite to initiation of a subrogated action,

subrogation agreements are an important mechanism of ensuring both the Insured and

the Insurer are cognizant of their respective rights and those of the other and of

preempting preventable disputes regarding, among other things, carriage and control

of the litigation, apportionment of recovered proceeds, legal costs and disbursements.

3. Maintaining a positive working relationship with an insured is important not only

with respect to the who, when and how of subrogation, but also the ultimate success

of the Insurer’s recovery efforts. In particular, the Insured’s cooperation is crucial to

establishing liability and damages.

FULL ARTICLE:

Due to the very nature of the doctrine of subrogation, long-rooted in the common law and equity, the Insured is key to the Insurer’s successful hassle-free recovery.

At common law and equity, an insured must be fully indemnified before an insurer acquires its

subrogated rights. This is because the claim rests with the party who has suffered the loss: until

the Insurer has paid, that party is the Insured; once the Insurer has paid, then it is the Insurer who

has suffered the loss. This rule has been codified (albeit slightly modified) by legislation. In

British Columbia, s. 36 of the new Insurance Act, SBC 2012, c 37, stipulates as follows:

(1) The insurer, on making a payment or assuming liability under a contract, is

subrogated to all rights of recovery of the insured against any person, and may bring an

action in the name of the insured to enforce those rights.

(2) If the net amount recovered after deducting the costs of recovery is not sufficient

to provide a complete indemnity for the loss or damage suffered, that amount must be

divided between the insurer and the insured in the proportions in which the loss or

damage has been borne by them respectively.

Subsections 84(1) and (2) of B.C.’s Insurance (Vehicle) Act, RSBC 1996, c 231, are to similar

effect as the above; but, the provision provides further guidance. For one, the Insurer has conduct

of the litigation if the Insured’s interest is limited to loss of or damage to a vehicle or loss of its

use: s. 84(3). Parties may apply for judicial determination of issues on which disagreement exists

with respect to the subrogated action itself, instructions to counsel, settlement offers, costs or

appeals: s. 84(4). Evidence used or taken on a s. 84(4) application is inadmissible at trial: s.

84(5). Lastly, a settlement or release does not restrict s. 84 rights unless the Insured or the Insurer

concurred: s. 84(6).

Some 20 years ago, the British Columbia Court of Appeal considered whether s. 224 of the

Insurance Act (predecessor to what is now s. 36) and s. 271 of the former Insurance (Motor

Vehicle) Act (predecessor to what is now s. 84) derogated from the common law rule requiring

full indemnity before subrogation in Farrell Estates Ltd. v. Canadian Indemnity Co. (1989), 37

BCLR (2d) 154 (SC Chambers), aff’d (1990), 45 BCLR (2d) 223 (CA), wherein our own Rick

Twining, now Q.C., acted for the Defendant.

The lower court judge and the appellate court both determined that while the legislation may

have altered the common law position by allowing an insurer to act upon its rights of subrogation

even where there has been only partial indemnity or, even less, an assumption of liability, the

legislation did not go so far as to afford the Insurer the right to exclusive conduct of the

subrogated action. Conduct of the litigation remains with the Insured until full indemnification

occurs. Precise policy language is required to take away an insured’s right at common law.

Zurich Insurance Company Ltd. v. Ison T. H. Auto Sales Inc., 2011 ONSC 1870, supp reasons

2011 ONSC 2511, aff’d 2011 ONCA 663, further confirms the reasoning in Farrell Estates.

In this case, a fire and explosion at an apartment building, wherein the insured dealer stored

some 70 new cars in rented space of the underground parking lot, resulted in a pay out of $1

million (less salvage) under first-party coverage. The uninsured portion, representing losses of

profit and goodwill, totaled $700,000. Ison, thereafter, initiated action against the alleged

tortfeasor seeking recovery of the insured and uninsured losses.

Zurich sought carriage and control of the litigation on the bases of a clause in the policy that

subrogated to it all rights of the Insured upon payment, and monetary discrepancy between

Ison’s ‘soft’ $700,000 claim and Zurich’s ‘hard’ $1 million claim. Alternatively, Zurich

submitted it ought to have meaningful participation in the action and command of its subrogated

claim except on common liability issues. Zurich further complained that Ison breached its duty to

cooperate and good faith obligations by barring attendance of Zurich’s counsel at discoveries.

Zurich’s application was dismissed; so, Ison retained carriage and control of the litigation. The

Ontario Court of Appeal upheld this decision, calling the applications judge’s analysis masterful.

Consistent with Farrell Estate, the applications judge found that the standard policy subrogation

clause does not change the well-established common law principle that an insured retains

conduct of the subrogated litigation, should he/she/it choose to do so, until said insured has been

fully indemnified for all losses – insured and uninsured.

Additionally, there is no reason to imply a term giving an insurer greater subrogation rights in

order to give business efficacy to the insurance policy. Rather, the effect of the subrogation

clause was to entitle the Insurer to a proportionate share in any recoveries and to impose on the

Insured a duty to consider the Insurer’s interests, keep it informed of the status of the litigation,

including major issues, and consult with the Insurer regarding prosecution of the claim.

However, the judge noted that the Insurer could have protected itself by writing into the policy

an express condition giving rights over conduct of the litigation to the Insurer regardless of

whether an insured has been fully indemnified. Although, he recognized that sophisticated and

powerful insureds, such as banks, might find such language unacceptable. The judge also

acknowledged that carriage and control might be transferred to an insurer where its interests are

so vastly disproportionate to an insured’s interest, but declined to offer guidance as to what

constitutes vastly disproportionate.

The present state of the law means that even if the Insured had no losses that were excluded or

subject to policy limits, but is owed a deductible, he/she/it has legal conduct of subrogation.

In our experience, however, once insureds’ claims are substantially paid out (total insured loss

less any outstanding deductible), they have little interest, financial or otherwise, in being

involved with their insurers’ recovery efforts. Even where an insured sustained uninsured losses,

he/she/it often elect not to join in the subrogated action on the basis of economic prudence,

namely the risk that pro-rata sharing of legal costs may outweigh any recovery gained.

By way of a caveat, where first party coverage has not concluded by the time a subrogated action

commences, to avoid conflicts of interest, we must bring to the Insured’s and the Insurer’s

attention the fact that (1) our retainer is limited to pursuing recovery of monies the Insurer paid

out the Insured to date; (2) we have to duty to make available all information received as a part

of the joint representation to both the Insured and the Insurer, and to end the retainer should a

conflict of interest arise between them; and (3) we cannot provide advice to either the Insured or

the Insurer regarding their rights against the other.

Nevertheless, regardless of an insured’s general lack of interest in subrogation, cooperation from

the Insured is key to the Insurer’s recovery, because should a dispute arise as to carriage and

control of the litigation or, worse, legality of a settled or judicial outcome of subrogation, Courts

are (by and large) inclined to give an insured ‘the benefit of the doubt’, pursuant to the contract

interpretation doctrine of contra proferentem. Thus, making sure all parties are cognizant of their

own rights and those of the other will go a long way in preempting foreseeable issues.

Drafting and entering into a subrogation agreement as early as possible is an effective method of

ensuring all parties understand the stakes and each other’s rights. Subrogation agreements are

typically used to iron out details relating to choice of counsel, conduct of the litigation,

apportionment of recovered proceeds, payment of legal fees and disbursements, procedures for

resolution of disagreements, and (if phrased appropriately) may be a means of weakening the

stringency of the common law.

The Court in Ison emphasized that it is prudent (especially in large loss claims) for insurers and

insureds to discuss subrogation at the time the claim is being paid. Ideally, at the adjusting stage,

the adjuster should identify any uninsured losses and seek to have the Insured execute a

subrogation agreement transferring carriage and control of the subrogated action to the Insurer.

Often, we take the steps of getting a subrogation agreement in place, because they are rarely

entered into at the adjusting stage. To discharge our ethical obligations (since counsel acts for

both the Insurer and the Insured), upon issuance of a standard subrogation agreement to an

insured for signature, we will advise him/her/it to obtain independent legal advice as to form,

content and implications prior to execution.

Maintaining a positive working relationship with an insured is important not only with respect to

the who, when and how of subrogation, but also the ultimate success of an insurer’s recovery

efforts. Unlike defence files, subrogation means the burden of proof rests upon us to discharge.

An insured’s cooperation with the subrogated litigation is, thus, crucial. Indeed, he/she/it has

first-hand knowledge of the tortfeasor’s wrongdoing and will, therefore, be in the best position to

testify on liability and quantum of damages. The Insured is needed at discoveries, Small Claims

Court mandatory settlement conferences, mediation and trial. An insured must also, barring a

subrogation agreement to the contrary, consent to any settlement reached and thereafter

execution of releases and discontinuance of the action.

In light of the foregoing, the Insured should be notified of the Insurer’s intention to subrogate

from the outset of the reported loss, warned not to do anything that may jeopardize the Insurer’s

subrogation rights, and encouraged to communicate concerns to appointed counsel. (00882-LHL)

Prepared by Michael Silva and former WT associate Lori Leung.

Key Contacts

  • Michael Silva
    British Columbia Managing Partner
    604 443 3453
    [email protected]

Author

  • Michael Silva

Expertise

  • Subrogation & Recovery
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